5 Benefits Of Call Center Automation
According to Straits Research, the segment was worth $29.5 billion last year and is slated to expand at a compound annual growth rate of a whopping 21% between 2022 and 2030. It adds that businesses can now work with clients in various parts of the world due to globalization. But this development has put extra responsibilities on customer service departments that now must maintain the entire database and address all issues within the timeframe set....