If you have a Google Voice account and are experiencing problems with your service, please contact Google at 1-800-GOOGL or go to the Google Voice website to sign up for a new account. If you can’t find your old account on the website, please call 1-800-GOOGL and ask for customer service.

Google Voice is a phone service that allows users to make and receive calls using their voice. Sometimes, Google Voice may not be working properly. Here are seven common fixes for when Google Voice is not working:

  1. Check your phone’s battery level. If your phone has a battery indicator, look at it to see if it’s low or not at all. If it’s low, try charging your phone for a few minutes and then checking the battery again.
  2. Check your internet connection. Make sure you have an active internet connection in order to use Google Voice.
  3. Try resetting your phone or computer’s settings if they haven’t been updated in a while. Resetting your computer can fix problems with Google Voice and other apps on your device. Resetting your phone can fix problems with Google Maps and other apps on your device

1. Log Into the Correct Google Account

If you can’t even log into your Google Voice account to retrieve your messages, it’s possible that something is wrong with your phone or computer. If you can’t find your messages in the Google Voice app, or if they’re not coming through at all, it could be because of a problem with your Google Voice account. If you don’t have a Google Voice account, there are several ways to get in touch with friends and family.

If you’re not logged into your Google account, you may need to create a new one. This can be done by going to the Google website and clicking on the “Create a new account” link.

Log into your Google account and select your profile image.

If you’re not using Google, sign out and then log back in with the correct Google account.

2. Check Your Internet Connection

Google Voice is a phone service that uses the internet to connect to your Google account. If you can’t access the internet, you won’t be able to use it.

If you are seeing an error in Google Voice, it may be because your connection to the internet has been lost. ..

  1. Check your internet connection and make sure it’s working properly.
  2. Check your router and make sure it’s up to date.
  3. Check your modem and make sure it’s working properly.
  4. Check your phone and make sure it’s connected to the internet.

Your internet connection is only working intermittently. You can’t connect to your Wi-Fi network with Windows 10. Can’t connect to your Wi-Fi network with Android. Verify that your home Wi-Fi network is actually working. Troubleshoot a slow internet connection.

If you’ve confirmed that your internet connection is fine, or you’ve fixed your connection but Google Voice is still not working, then continue to the next steps.

3. Install the Latest Version of Google Voice

If you’re using Google Voice through your browser, make sure you’re using the latest version of Google Chrome, Edge, or Firefox.

Nearly every browser has an “About” page that you can access to find out the browser’s version number and other information. This page is usually easy to find and will automatically update itself as new versions of the browser are released. ..

If you’re using Google Voice on your mobile device, make sure your app is updated to ensure you have the latest features and bug fixes.

4. Make Sure You’ve Properly Set Up Google Voice

Google Voice is a free phone service that lets you keep your current phone number and link incoming calls to it. This way, you can answer your phone without having to remember a new number. ..

If you’ve done this once and then forgotten about it, there are a few things that can go wrong if you don’t take the time to remember them.

You may have purchased a new phone and installed Google Voice without redirecting calls to the new number. You changed your phone number on your existing phone and didn’t update Google Voice. Your Google Voice account has been shut down or deleted. You’ve set up a second Google Voice account and attempted to refer calls from that second number to the same phone.

Google Voice allows you to check the registered phone number for your account. If the registered phone number is not the mobile device you currently own, you can update your information in Google Voice. ..

To change your Google Voice settings, select the gear icon at the upper right of the app and select Account from the left menu. From here, you can adjust your settings for voicemail, text messages, and more. ..

You can use your Google Voice number to call any of your registered mobile devices.

Google Voice is a great way to communicate with your team using a single account. However, if you’re a member of a Workspace, you need to activate your Google Voice account and assign a specific phone number to each user.

5. Check Do Not Disturb Settings

If you’re using Google Voice to forward calls to your phone or your web browser, it’s possible you may not be receiving calls. There are a few issues that can cause this. Namely, the Do Not Disturb setting and the Call Answering setting. ..

Google Voice can be a nuisance if you’re trying to sleep. To avoid it from waking you up in the middle of the night, toggle the Do not disturb setting on your Google Voice account and make sure the Do not disturb toggle is off on your phone’s settings.

If this toggle is enabled, you won’t receive any incoming call notifications from Google Voice.

6. Check Call Answering Settings

If you have Call Answering turned on, calls will not go through until the caller hangs up or the phone goes to sleep.

If you have a Google Voice account and want to receive calls from your Google Voice phone, make sure the toggle switches to the right of My devices are enabled.

7. Have You Used Google Voice Lately?

Some users have reported that their Google Voice service stopped working after they failed to open the app and use it directly for a long time. ..

If you’re not getting notifications for Google Voice, it may be because your account is inactive or because something is wrong with your phone. Try logging back into your Google Voice account and checking recent messages to see if there are any issues.

First, if you’ve been using Google Voice for a while and your account has been inactive for a long period of time, your account may be closed. Second, if you’ve been using Google Voice in a way that violates our terms of service, your access may be revoked. ..

You haven’t made a call or received a text or even bothered listening to your Google Voice voicemails in more than six months. You ported over your old cell phone number to use in Google Voice, but failed to pay the $20 fee for this option.

In either of these cases, you’ll not only lose access to the Google Voice service, but you’ll lose your Google Voice phone number entirely.

Google is offering a 45-day grace period for people who want to reclaim their Google Voice phone number. ..